From Georgetown Law: a video interview with Susan Hackett, General Counsel of the ACC

Part of our coverage of “Law Firm Evolution:  Brave New World or Business As Usual?”, a conference held March 21-23, 2010 by the Georgetown Center for the Study of the Legal Profession.  For all our posts on the conference click here.

Reported by:  Gregory P Bufithis, Esq.    Founder,  ThePosseList.com/ProjectCounsel.com

The dramatic steps that law firms have taken as they adjust to market conditions reflect fundamental changes in their business model.   Susan Hackett, Senior Vice President and General Counsel of the Association of Corporate Counsel, believes that the only answer to this conundrum is to shift the emphasis onto the value of the response:  “‘The legal industry has become used to using time as the only way of measuring value, so we base fees and budgets on that, rather than on the importance of that work to our business.”

We had a chance to discuss these issues of value with Susan at the conference: